Delivery Policy

The Salt & Pepper Retail assures you that only the High Quality Products & Services are delivered to each & every customer, irrespective of the Order size, value & frequency. At Salt & Pepper Retail’s packaging & dispatching facility, every necessary check is done TWICE to ensure that every Order is packed with the Right Product(s), Right Quantity, Right Weight & it is delivered in Good Condition by our well mannered and disciplined delivery staff to our incredibly valuable customers on its scheduled time (unless if there are any unfavorable logistics conditions like Public Strikes, Road Blockades, Bandhs, Social Unrest, Riots, Curfews, etc.,).

As a CAUTION, we also consider the undeniable Human nature of committing mistakes, we sincerely apologize for any mistakes & errors that might occur any time in future and humbly request to our each & every honored customer to help us serve you ‘ Better than the Best ‘ with your valuable FEEDBACK and co-operation for any shortfall in the above made Delivery Quality Promise. Still if for some reason you are not satisfied with any of the products you have received, kindly see our EXCHANGE & RETURN Policy and can also write to : [email protected]